Returns & Exchanges
At Covixyl, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn, original condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package off at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.