Returns & Exchanges

At Covixyl, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible items.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn, original condition.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Drop your package off at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.